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CRSA, a major UK rail employer, faced the complex challenge of not only managing fatigue and working regulations but also effectively handling contracted agency staff and efficiently distributing shifts to suppliers. This multifaceted challenge demanded a robust solution, and CRSA found their answer in Signal, a comprehensive workforce management platform.
CRSA's requirements were as diverse as they were critical:
Key Solution Features
Signal's feature set addressed CRSA's diverse requirements seamlessly:
Signal emerged as the ideal solution for CRSA, allowing them to efficiently manage employee rosters in conjunction with their fleet of machines while automatically calculating travel time and fatigue. The system enabled the swift import of shifts from project plans, ensuring quick filling while keeping worker profiles updated. Additionally, a digital timesheet solution streamlined much of the timesheet-to-payroll process, further enhancing efficiency.
Task Code Management - Signal introduced a new 'Task Code' management module into their standard product. This module enabled the assignment of task codes to the project hierarchy and employee types (contractors or permanent staff). Employees could conveniently select the relevant task code from a generated list when completing the digital timesheet process, ensuring accurate project attribution.
Enhanced Employee Contracts and Regulations - Signal extended its contract builder to accommodate even more granular employee conditions, ensuring adherence to complex regulations and contract terms.
Enhanced Automatic S30 Shift Import & S30 Export - CRSA required a streamlined way to import shifts from their S30 reports en masse. Signal introduced a new 'Quantity' option that allowed them to add additional resource quantities to the roster in a single click. Additionally, CRSA needed an efficient way to export all shifts for a given week into an 'S30 Report' distributed to various depots, a task made effortless with Signal.
Competency Management - Signal's advanced competency management module offered the flexibility to extract competencies from Sentinel or create custom competencies with dependencies and individual fatigue rules. CRSA adopted Signal as their competency management system of choice, enabling seamless workforce management, rostering, fatigue tracking, timesheet management, and reporting within a single unified system.
The integration of Signal into CRSA's operations not only simplified workforce management but also significantly improved efficiency, compliance, and fatigue monitoring. By leveraging Signal's diverse features, CRSA successfully met their complex rostering requirements, resulting in substantial time savings and enhanced workforce management capabilities.